MS365 Services

Comprehensive Microsoft 365 Support

Microsoft 365 is powerful, but it’s also complex. Getting it set up right, migrating your data, and managing it properly requires expertise. We provide comprehensive Microsoft 365 services, from initial planning through migration and ongoing support. We ensure a smooth transition to the cloud and help you get the most out of your investment.

We’ve helped businesses migrate to Microsoft 365 from on-premise systems, from other cloud services, and from mixed environments. We’ve also helped businesses that are already on Microsoft 365 but need help with configuration, management, or optimisation. Whatever your situation, we can help you get Microsoft 365 working properly for your business.

Pre-Migration Preparation

Successful migrations start with proper preparation. We gather information about your current setup, your data, your users, and your requirements, identifying what needs to move and what doesn’t. We plan the migration timeline, coordinate with your team, and prepare for potential issues because good preparation prevents problems during the migration.

We help you understand what the migration will involve, what to expect, and how long it will take, identifying any potential issues early so we can address them before they become problems. We create a detailed migration plan that covers every step of the process, from preparation through testing to go-live and support.

Migration Services

We handle on-premise to Microsoft 365 migrations, moving your email, files, and data from Exchange servers, file servers, and other on-premise systems to the cloud. We also handle cloud-to-cloud migrations, moving from other Microsoft 365 tenants or other cloud services. Every migration is different, so we tailor our approach to your specific situation.

During the migration, we provide support and hand-holding for your end users, helping them understand what’s changing, training them on the new system, and answering questions as they come up. We know that migrations can be disruptive, so we work to minimise that disruption while helping your team get comfortable with the new tools.

We also handle tenant consolidation, merging multiple Microsoft 365 tenants into one, which is common when businesses have grown through acquisitions or when different parts of the business have been set up separately. We plan and execute these consolidations carefully to avoid data loss and minimise disruption.

Additional Services

We set up AvePoint backup for Microsoft 365, providing additional backup protection beyond what Microsoft provides. This gives you extra security and the ability to restore data if something goes wrong. We configure it properly and help you understand how to use it.

We implement Exclaimer Cloud Signature Manager, which lets you manage email signatures across your organisation. This ensures consistent branding and compliance with email signature requirements. We set it up, configure your signatures, and help you manage them going forward.

Azure Virtual Desktop and Windows 365

We help businesses set up cloud desktop solutions using Azure Virtual Desktop or Windows 365. Both provide secure, cloud-based desktop environments that your team can access from anywhere, on any device. Everything runs in the cloud, which helps keep your data inside your Microsoft 365 tenant for compliance and security.

Azure Virtual Desktop offers more flexibility and customisation but requires more technical management. Windows 365 is simpler, with Microsoft managing the infrastructure, making it easier for most businesses. Both support BYOD policies and remote work, allowing employees to access a full Windows desktop environment without storing company data on their personal devices.

We help you understand which solution makes sense for your business, set it up properly, and manage it going forward. Learn more about Azure Virtual Desktop and read about Windows 365 in our blog posts.

Ongoing Support

After the migration, we provide ongoing support for your Microsoft 365 environment. We help with user management, license optimisation, security configuration, and troubleshooting. We answer questions, handle issues, and help you get the most value from your Microsoft 365 investment.

We help you understand which Microsoft 365 features make sense for your business and how to use them effectively. We configure security settings properly, set up policies, and help you manage your environment. We’re there when you need help, whether that’s adding new users, troubleshooting problems, or optimising your setup.